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Depending on the type of unit you’ve ordered—commercial fridge, freezer, or display unit—delivery charges will vary. To get a shipping estimate, place your item in the Cart and click on the Cart page. Enter your delivery address, and a shipping estimate will be calculated and displayed for you.

Delivery Monday to Friday 8:30 am – 4:30 pm.  Delivery costs are for no stairs, waiting time or delivery on uneven ground. No lifting or tilting is included in delivery price.  Large units cannot be delivered up more than 1 step. We cannot deliver up a flight of stairs or on uneven ground . Or ground that a fridge cannot be wheeled over or use of a trolley not permitted.  Please check the access and heights and dimensions of units prior to delivery!  If there are stairs, uneven ground, bad access, outside work delivery times, please inform us and we can quote to allow for this.

If the above are not taken account when booking delivery Cold Display Solutions will leave the site and charge for a futile delivery. And contact you after unit has been returned to depot, note some restocking fees and admin charges may also apply. Our couriers require a street address for shipping, and cannot provide an exact time of day for delivery. Our couriers will deliver your fridge or freezer on a weekday between Monday and Friday, 830 – 430 pm . Be sure to add any special delivery requirements in the comments field on the Checkout page.

Yes, as these are large bulky items we suggest you enter a preferred meeting time with a 2 hr time frame. Example (deliver between 9 and 11 am) or (2pm and 4 pm)

If your order has not arrived within the estimated timeframe, please email us at info@coldsolutions.com.au , call us on 1300 668 292, or use the contact form on the Contact Us page.