How much does shipping cost?
Depending on the type of unit you’ve ordered—commercial fridge, freezer, or display unit—delivery charges will vary. To get a shipping estimate, place your item in the Cart and click on the Cart page. Enter your delivery address, and a shipping estimate will be calculated and displayed for you.
Conditions of delivery
The quoted delivery amounts are for – Delivery Monday to Friday 830 am – 430 pm
Quoted delivery costs are for no stairs, waiting time or delivery on uneven ground. No lifting or tilting is included in delivery price
As these are large units we cannot get these up more than 1 step. We cannot deliver up a flight of stairs or on uneven ground . Or ground that a fridge cannot be wheeled over or use of a trolley not permitted .
Please check the access and heights and dimensions of units prior to delivery
If there are stairs , uneven ground , bad access , outside work delivery times please inform us and we can quote to allow for this
If the above are not taken account when booking delivery Cold Display Solutions will leave the site and charge for a futile delivery. And contact you after unit has been returned to depot, note some restocking fees and admin charges may also apply
Cold Storage Solutions has depots in three capital cities and is supported by a nationwide logistics network. You can expect to have your fridge or freezer shipped and installed within 2-10 working days. We do not ship internationally. Please note that our couriers do not operate on public holidays.
Cold Storage Solutions will notify you when your order has been dispatched.
How will my fridge or display unit be shipped?
Our couriers require a street address for shipping, and cannot provide an exact time of day for delivery. Our couriers will deliver your fridge or freezer on a weekday between Monday and Friday, 830 – 430 pm . Be sure to add any special delivery requirements in the comments field on the Checkout page .
Do I need to greet the delivery driver?
Yes as these are large bulky items we suggest you enter a preferred meeting time with a 2 hr time frame Example deliver between 9 and 11 am or 2 and 4 pm
What happens if my order is late?
If your order has not arrived within the estimated timeframe, please email us at [email protected] or use the contact form on the Contact Us page.